Although retailers turned so many business processes into exact science, queue management remains a mystery. Just ask a store manager what is the average number of items scanned by cashier per minute and you will get a precise number. Ask the manager how much time customers wait in line during peak hours on weekdays or what is the average size of the queue – and you will get a puzzled look in return.
In my 20+ years in retail I learned one thing: retail loves precision! Retail managers are obsessed with key metrics: sales per square foot, average transaction value, year on year sales and many more to evaluate your store performance. However, there is a key problem with this approach – the tracking is done on the store level. Sure, you can compare performance with other stores. But it gives little insight on what needs to be changed to improve performance.
The age of perfect customer experience is upon us. Although many shoppers turned online, physical stores are still the best way to convey the brand’s message and present your products. Top level brands invest a lot into carefully crafted ‘retail experiences’. So why does shopping at an Apple store or Nike shop makes you feel good?
Introducing retail footfall analytics. For a long time this technology was only available for high spenders. Computer vision footfall analysis finally made it available to smaller retailers too.
Customer always comes first. But even the best customer service standards ‘on paper’ are challenging to implement on the shop floor. New Computer Vision (CV) monitoring solution by technology company Agmis enables retailers to measure the efficiency of shop assistant performance and provides objective quantifiable metrics to further improve the experience of customers.
Technology is at the heart of today’s health and safety management systems. Advent of new technologies help to make construction worksites safer. ‘Always on’, they aim to eliminate human factors in day-to-day operations and reduce risks for worker injury.
PPE monitoring is one of the areas where technology is ready to disrupt modus operandi of construction businesses and introduce the new generation of tools for health and safety protection.
Technology company AGMIS launched a Computer vision solution to improve worker safety in high-risk working conditions. The companies currently testing the solution note that it has a lot of real life potential.
The solution monitors security camera footage and identifies hardhats, high visibility vests, work goggles, shoes and even special protection belts that are required for workers working at high altitudes.
Being too expensive to deploy or simply unpractical, Computer Vision (CV) solutions were out of reach of most but the largest construction companies. With the growth of cloud computing resources and drop in their prices, as well as with increase of CV solution providers, the technology will make strong inroads into construction sector mainstream in 2019.
With New Year’s resolutions in place, in January gyms were bustling with new members. Every gym owner knows that this enthusiasm is quick to wear off. New AI fitness motion tracking solution VPixel Fitness by technology company AGMIS aims to improve gym member experience, reduce the risk of injuries, assist in work of gym trainers and add a gamification level to retain members.